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 All Rights Reserved. ©2019 by Darevie Cycling Wear.

AFTER-SALE  SERVICES

1. Return Policy

For any damaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: The undamaged products which with all features same as we show on our website or customer has already confirmed.

Warranties & responsibility for services and products:​

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

2. lodge a complaint

We do always try our best to improve our services & products only for that customers buy from us with a smile and hope we can live a long time in the market.

If you are encountering any trouble or something unhappy with our service, products problems or someone of

employees who is serving you made you unhappy, just contact our after-sale service with detailed reasons.

Send email to:  complain@darevie.com

3. Comments & suggestions

Customers' good suggestions are always welcomed.

We are always looking forward to your any comment or suggestion to improve us on everything, if you have any good idea or advice on improving our services, products or anything about our company, please feel freely and kindly tell us, your any positive action may will get rewarded in future cooperation.

So, please don't hesitate taking an action to contact us. Thank you!